Mobile Ticketing App
Motick’s mobile ticketing app is an app made to book tickets for movie theaters . The app features a wide variety of movies for the users to choose from and has the reviews and details of the movie and its cast and also snacks that the user can buy and eat in the movie theater
My Role :
UX Designer
Duration :
September 2022 to January 2023
People would like to book tickets for a movie theater whenever they want using their mobile instead of waiting in a queue to get one
Problem :
Goal :
Design an app that allows users to book tickets for movie theater
Target Audience :
People of all ages who go to a movie theater
I have made paper wireframes and i chose different things which i liked from some of them and made all those things into a single paper wireframe which will be made into a digital wireframe after this
Paper Wireframes
The paper wireframes are now made into digital wireframes
Digital wireframes
Using all the digital wireframes the low-fidelity prototype is made and here you can see the digital wireframes which are connected to one another with the flow lines and the link of the low-fidelity prototype is provided below
Low-fidelity prototype
Usability Study
Unmoderated usability study
Study Type
Location
India , Remote
Length
20-30 Minutes
Usability Study Findings
The seat arrangement is confusing
Refining the design
The users are not able to select their seats
Mockups
Participants
5 participants
The seating arrangement is now in a proper way and the users are now able to select their own seats
Before usability study
After usability study
The high-fidelity prototype shows the user flow from the homepage of the app to the payment page of the app . The link to the high-fidelity prototype is provided below
High-fidelity prototype
Next steps
I would like to conduct another usability study to receive more feedback about the app and see what i can do to improve the user experience even more